How to Troubleshoot a King Ashley 5500 Pellet Stove
Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its own 5500 versions — the 5500, 5500XL and 5500M, also referred to as the King or Ashley series — are no exception. While this line includes modern features such as digital screens, air-wash glass and integrated damper controls, they might have the occasional spot of trouble.
Straightforward Solutions
If your 5500 series pellet stove appears to have trouble feeding pellets, indicated by a flashing “A” on the display, then make sure the door is securely closed. Refill the stove’s hopper if the 5500’s fire goes out or if it closes. If the hopper is complete, check it for moist, moist or dirty liquids and replace them with fresh, dry, clean pellets. Remove any debris or pieces of the pellet bag you may find in the hopper. Ensure the hopper lid is shut securely or the 5500 will not operate.
Buffing the Burnpot
When the stove produces a feeble flame or a fire that is orange rather than blue, buildup in the burnpot might be to blame. Shut down the cooker, remove the burnpot from the burnpot casing and completely clean it with a nonabrasive sponge and warm water. Concentrate on clearing the holes at the burnpot of debris and debris buildup to support wholesome burning. For surplus ash, use a ash vacuum, even if accessible. When you eliminate the pot, then you will notice two plates, one on both sides of the burnpot casing; eliminate those plates to get the rear chamber, and completely wipe down the chamber. Permit each the parts to dry completely before replacing them and restarting the cooker.
Exhaust Effects
Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. To shake off these discomforts, clean the stove’s exhaust system, brushing the tees with 3- to 4-inch chimney brushes. Clear exhaust screens of ash using a ash vacuum cleaner; don’t use a standard shop vac for this task, as it might release particles of ash into the surrounding atmosphere.
Time to Call
If your 5500 pellet stove’s digital screen shows a flashing “A” and the glass door is totally shut, then this implies a vacuum issue. The code “ERR-11” signals a vacuum problem. Issues like this, a defective circuit board and other more elaborate mechanical troubles require service from authorized technicians. To request support, call USSC. To benefit from your stove’s warranty, you need to keep your reception and register the appliance in USSC’s official site. For optimal operation, USSC recommends yearly servicing from a licensed dealer.
