Originally published in 2011, the Dyson DC17 Animal — part of the organization’s Absolute line — has since been usurped by models such as the DC65 Animal Complete and also the DC50 Animal. Like its successors, this upright model features a rotating brush bar and also a high-efficiency particulate air filter — both staples of several upright vacs, but also vulnerable to complications without any maintenance and attention. If your DC17 Animal has a little too crazy, flip to troubleshooting tips directly from Dyson.
If your Dyson vacuum will not begin, the reason might just be a power failure. In addition to a blown fuse or tripped breaker, a loose plug may lead to failure. The DC17 utilizes a polarized plug — meaning one blade is wider than the other — so that you may have to reverse the plug and reinsert it into the socket to get a secure fit. If your Dyson DC17 turns away while brushing with the hose attachment, a blockage may be to blame. Inspect the device’s air hose for blockage, and eliminate the obstruction. Then permit the machine to cool completely before restarting. To prevent running errors, never use your DC17 outdoors or on wet surfaces.
Clean and Clear
To ensure maximum cleaning power, empty the DC17 Animal’s clear bin before every use. If the bin has a lot of buildup, which may obstruct suction electricity, clean within the container with a cloth or dry brush. Likewise, cleaning the Animal’s filter could remedy sub-par suction. Wash the filter under warm water, and allow it to air dry completely before reinstalling it. Dyson recommends doing this care at least once each six months to ensure powerful suction.
Brush Bar Blockage
Reduced suction power, issue pushing the vacuum cleaner or debris dropping from the foundation may indicate a stuck brush bar. To remedy this, turn the Dyson DC17 over and lay it flat to observe the bottom of its foundation. Remove the soleplate cover by unscrewing its fasteners with a coin or small screw driver. Carefully cut away tangled hair and fibers on the brush bar till you are able to freely rotate the bar by hand, and then replace the soleplate.
When regular troubleshooting does not address your Animal’s problems, contact Dyson’s Helpline in 1-866-9766. Dyson recommends calling in when your vacuum cleaner produces an unusual noise or creates odd smells. Before phoning, write down your DC17’s serial number, located behind the hose assembly involving the wheels on the vacuum’s foundation, or on the principal body behind the bin. Because it’s a 2011 model, the DC17’s manufacturer warranty doesn’t likely cover the price of service or repair.